Position Overview: The Engagement & Events Coordinator is a pivotal member of the Advancement team at Friendship Community, responsible for driving fundraising initiatives to meet and exceed organizational goals. This role involves building and managing a robust donor portfolio, fostering relationships with individual and corporate donors, and implementing innovative strategies for donor engagement. The Engagement & Events Coordinator will plan, organize, and support key fundraising events while delivering compelling presentations that inspire financial contributions and align stakeholders with our mission.

Key Responsibilities:

1. Donor Engagement, Fundraising & Event Planning:
   • Cultivate, solicit, and steward relationships with individual and corporate donors including identifying and networking with stakeholders to create a pipeline of supporters. Develop and manage donor portfolios through targeted outreach and personalized strategies.
   • Deliver dynamic presentations to potential donors, sponsors, and community groups to communicate impact and inspire giving.
   • Organize and support fundraising events, working with internal teams, volunteers and the broader community to ensure event success.
   • Support the curation of promotional materials, leveraging innovative marketing strategies (print, digital, media) to boost event visibility and participation.
   • Keen focus on customer service while keeping the individuals served at Friendship Community and Friendship Heart Gallery at the center of what we do.
2. Public Outreach & Advocacy:
   • Serve as an ambassador for the organization’s mission by engaging with stakeholders, attending community events, and representing the organization in public forums.
   • Work with the Director of Advancement and team members to ensure consistent messaging and branding.
   • Keep a pulse on industry trends within the nonprofit sector and specifically in the community of serving those with intellectual disabilities and autism.
3. Donor Data Management & Reporting:
   • Maintain donor records and track interactions using software.
   • Prepare and deliver regular reports on fundraising metrics, analyzing trends and adjusting strategies to meet or exceed set goals.
   • Coordinate in-kind donations and other related fundraising efforts.
4. Collaboration & Support:
   • Work closely internally to ensure alignment of departmental goals.
   • Support other advancement initiatives, including community relations, major gifts, and special projects.

Key Competencies:

• Leadership & Initiative: Demonstrated ability to inspire donors and execute projects independently.
• Collaboration: A team player with a positive attitude and commitment to organizational goals.
• Adaptability: Ability to adjust strategies and approaches to achieve results in a dynamic environment.
• Results-Driven: Track record of meeting and exceeding fundraising targets.
• Customer Service: Demonstrates exceptional interpersonal and communication skills to deliver outstanding customer experiences. Proactively identifies customer needs, resolves inquiries efficiently, and ensures satisfaction by providing personalized solutions. Displays professionalism, patience, and empathy in all interactions.
• Problem Solving: Proven experience in complex problem solving that requires analytical thinking and results in continued success with department and organizational goals.

Qualifications & Skills:

• Minimum of 3-5 years of experience in fundraising, development, event planning, or sales. A bachelor’s degree in a related field would be considered in place of direct experience.
• Strong public speaking, networking, and relationship-building skills.
• Proficiency in Microsoft Office Suite, CRM software (e.g., DonorPerfect), and email marketing tools (e.g., Constant Contact).
• Exceptional written and verbal communication skills with a keen eye for detail.
• Demonstrated ability to manage multiple projects, prioritize tasks, and meet tight deadlines.
• Proactive, innovative, and able to work independently or collaboratively in a team environment.
• Ability to lift up to 25-50 lbs. and endure periods of standing/walking at events.

The Engagement & Events Coordinator reports directly to the Director of Advancement with office hours of Monday – Friday, 8:00am – 4:30pm. There is the anticipation of this role spending 40% of their time in the community networking and fostering relationships that support the job description to ensure departmental goals are met.