Program Specialist

The program specialist (PS), under supervision of the lead program specialist, is responsible to assure that quality and documentation standards meet Friendship Community and state regulations.

Applicants must meet one of the following (A,B, and C) minimum requirements to qualify as a program specialist:
A. A master’s degree or above from an accredited college or university and 1 year of work experience directly with persons with disabilities.
B. A bachelor’s degree from an accredited college or university and 2 years of work experience directly with persons with disabilities.
C. An associate’s degree or 60 credit hours from an accredited college or university and 4 years of work experience working directly with persons with disabilities.
D. Proficiency in technical writing skills is required. Proficiency in Microsoft Office Suite is strongly preferred.

Demonstrate a respectful and positive attitude that promotes service excellence to individuals, fellow team members (TMs), families, and /or the general public. Case load of approximately 24 to 30 Individuals. Provides effective communication with the entire support team.
A. Complete and distribute individualized assessments per state regulations.
B. Participate in annual ISP meetings and initiate other meetings as identified.
C. Oversee and maintain documentation methods for tracking ISP Outcomes.
D. Develop and distribute individual’s quarterly ISP reviews in accordance with Friendship Community (FC) and state regulations.
E. Complete, maintain and/or review monthly progress notes based on current ISPs.
F. Coordinate trainings of direct support professionals based on the ISP 7. Assist with coverage of colleague’s caseloads in their absence(s).
Billing (as assigned within case load):
A. Develop a working knowledge of the services and the funding sources for each individual in the assigned programs.
B. Collaborate with the lead program specialist to identify and submit funding or increased supervision requests for individuals with identified needs.
C. Review and approve daily service notes for designated funding sources.
E. Review and submit billable hours for additional funding sources using the designated tools and resources, as assigned.
Other Services:
A. Participate in committees and present trainings roles within FC as assigned.
B. Comply with Friendship Community’s privacy policy and HIPAA regulations.
C. Participate in monthly program specialist meetings and monthly 1:1 meetings.
D. Contribute to developing systems and resources for the program specialist team
E. Other duties as assigned (based on program needs and emergencies.

This is a max part-time position, 28 hours per week.

The benefits below are offered to all team members.
A. Wellness program
B. Everence Federal Credit Union
C. Everence Small Loan
D. WellSpan Employee Assistance Program (EAP)
E. Modern Eyes Membership
F. Discount at our heart gallery
G. Meals/Activities while on shift for DSPs
H. Olivia Cunningham Education Fund
I. Free myStrength app access

Friendship Community is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, national or ethnic origin, color, religion, sex, sexual orientation, age, disability, citizenship or veterans status.

Please contact Michelle Scerbo at or call (717) 656-2466 ext. 1138 for more information.

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